I am a very visual person, and I love flowcharts; I use them all the time. Here is a flowchart I've created to visually guide my clients through the seamless journey they can expect when they make an enquiry about my photography services in Brisbane.
The process begins with the initial inquiry, where I promptly engage with potential clients, answering their questions and providing detailed information about my services. This initial communication sets the stage for a collaborative and transparent partnership.
Once the client is ready to proceed, we move on to confirming crucial details, including the date, time, and preferred package options. I believe in making the booking process straightforward, and to achieve this, I swiftly send over the contract and the initial deposit invoice. This ensures that the client's spot is secured, marking the beginning of our exciting journey together.
As the photoshoot date approaches, I take an extra step to enhance the client experience. We schedule an initial phone consultation, allowing us to delve deeper into the specifics of the photoshoot. During this consultation, I provide valuable styling and location advice, tailoring the session to the client's preferences. This personal touch ensures that every photoshoot is not only professionally executed but also uniquely reflective of the client's vision.
To further streamline the process, a detailed call sheet is sent before the photoshoot, outlining every aspect of the upcoming session. This comprehensive document serves as a guide for both the client and me, ensuring that everyone is on the same page and well-prepared for the day of the shoot. This meticulous approach is a testament to my commitment to transparency and client satisfaction.
Following the successful completion of the photoshoot, I prioritize client involvement in the selection process. Utilizing the user-friendly Pic-time platform, clients are presented with their photos for selection, allowing them to curate their personalized package. This step ensures that the final collection truly reflects their unique preferences and style.
As we progress towards the conclusion of my service, the final invoice is sent, and the edited photos are delivered via Dropbox. Going the extra mile, I fulfill specific package requirements by preparing and sending a USB to the client, providing a tangible keepsake of their memorable moments. My Photography service stands out in Brisbane not just for the quality of my work but for the thoughtfulness embedded in every step of the process, making me the ideal choice for those seeking a professional and client-centric photography experience.